Error Code
269
Problem Solving
13
024-951 [Cause] There is no paper in Tray 2 and another tray cannot be selected.
[Remedy] Load more paper, or press the control panel's <Stop> button to
cancel the job.
024-952 [Cause] There is no paper in Tray 3 and another tray cannot be selected.
[Remedy] Load more paper, or press the control panel's <Stop> button to
cancel the job.
024-953 [Cause] There is no paper in Tray 4 and another tray cannot be selected.
[Remedy] Load more paper, or press the control panel's <Stop> button to
cancel the job.
024-954 [Cause] There is no paper in Tray 5 and another tray cannot be selected.
[Remedy] Load more paper, or press the control panel's <Stop> button to
cancel the job.
024-958 [Cause] The paper setting specified in the control panel does not match the
size or type of paper loaded in the Tray 5 (bypass).
[Remedy] Reload paper to match the paper setting or press the control
panel's <Stop> button.
024-959 [Cause] Tray 1 has not been inserted or the paper guides are in an
unsupported position.
[Remedy] Press the control panel's <Stop> button and insert Tray 1, or check
the position of the paper guides.
024-960 [Cause] Tray 2 has not been inserted or the paper guides are in an
unsupported position.
[Remedy] Press the control panel's <Stop> button and insert Tray 2, or check
the position of the paper guides.
024-961 [Cause] Tray 3 has not been inserted or the paper guides are in an
unsupported position.
[Remedy] Press the control panel's <Stop> button and insert Tray 3, or check
the position of the paper guides.
024-962 [Cause] Tray 4 has not been inserted or the paper guides are in an
unsupported position.
[Remedy] Press the control panel's <Stop> button and insert Tray 4, or check
the position of the paper guides.
024-965 [Cause] The paper specified for the job is not loaded into any of the trays.
[Remedy] Load the specified paper, or press the control panel's <Stop> button
to cancel the job.
024-966 [Cause] Attempted to select a tray automatically although all trays except
the Tray 5 (bypass) are not selectable for auto selection.
[Remedy] Press the control panel's <Stop> button, and try again.
024-718 [Cause] Incompatible print parameters are used. The combination of the
specified features such as Document Size, Paper Size, Paper Tray, 2
sided printing, and Output Tray is incompatible.
[Remedy] Confirm the print data, and try printing again.
026-737 [Cause] A network error occurred.
[Remedy] Consult your network administrator whether the network or the
server has any problem.
Error Code Cause and Remedy