6.7 Error Messages and Error Codes 283
026-400 More than two devices are connected to the USB host port.
Disconnect the third or more devices so that the number of connected devices becomes two. If the error
still is not resolved, switch off the machine power, make sure that the display is blank, and then switch
on the machine power.
026-704 An error occurred during processing DocuWorks documents.
Print using the print driver (PCL, etc.) from DocuWorks Viewer.
026-705 Unable to process for DocuWorks documents because of insufficient memory space.
Change the [Image Quality] setting from [High Resolution] to [High Quality].
026-706 Attempted to print a DocuWorks document of which printing is prohibited.
Release the print prohibited settings using DocuWorks Viewer, and then execute the operation again.
026-707 When processing password-protected DocuWorks documents, the password entered does not match
that of the DocuWorks document.
Set the correct password on ContentsBridge.
026-710 The machine has received an e-mail encrypted by S/MIME, but does not support the encryption
method.
Take one of the following measures:
• Ask the sender to send the e-mail encrypted by 3DES.
• Disable the FIPS140 validation mode of the machine.
026-712 An error occurred while operating from CentreWare Internet Services.
Retry after waiting for a while.
026-718 Incompatible print parameters are used. The combination of the specified features such as Document
Size, Paper Size, Paper Tray, 2 sided printing, and Output Tray is incompatible.
Confirm the print data, and try printing again.
026-722 The USB memory device is not initialized.
Initialize the USB memory device on a computer with the following file format, and then execute the
operation again.
• Supported file formats: FAT12, FAT16 (FAT), FAT32
Note
•NTFS is not supported.
• A software-encrypted USB memory device is not supported.
If the error still is not resolved, contact our Customer Support Center.
026-724
026-725
An error occurred while connecting to the EP system via the Internet.
Contact our Customer Support Center.
026-726 The machine configuration information at a print job specification does not match the actual machine
configuration.
Modify the machine configuration information in the print driver screen to match the actual machine
configuration.
026-727 Probable causes are as follows:
1 Unusable characters are included in the path name of the file location.
2 The length of the path name of the file location (including extension) exceeds the number of
characters available.
Take one of the following measures:
1 Change the path name of the file location.
2 Set the path in the range of 1 to 255 bytes.
026-730 The size of paper loaded in the specified tray is unknown.
Check whether the paper guides are correctly positioned in the tray, and then try again.
027-442 The IP address of IPv6 already exists.
Change the [Auto Stateless Address 1] for IPv6 on the machine, or the IP address of IPv6 on the
network device, to remove the duplication of addresses.
027-443 The IP address of IPv6 already exists.
Change the [Auto Stateless Address 2] for IPv6 on the machine, or the IP address of IPv6 on the
network device, to remove the duplication of addresses.
Error Code Cause/Remedy
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