6.7 Error Messages and Error Codes 285
027-711 No S/MIME certificate could not be obtained from the received e-mail.
Import the sender's S/MIME certificate to the machine, or ask the sender to send S/MIME signature
mail with an S/MIME certificate attached.
027-712 The received S/MIME certificate has expired, or is an unreliable certificate.
Ask the sender to send the e-mail with a valid S/MIME certificate attached.
027-713 The received e-mail has been discarded because it may have been altered on its transmission route.
Inform this error to the sender, and ask the sender to send the e-mail again.
027-714 The received e-mail has been discarded because the address in its From field differed from the mail
address in the S/MIME signature mail.
Inform the sender that the mail addresses differ, and ask the sender to send the e-mail again.
027-715 The received S/MIME certificate has not been registered on the machine, or has not been set for use on
the machine.
Import the sender's S/MIME certificate to the machine, or change settings to use the S/MIME
certificate on the machine if the S/MIME certificate has already been registered.
027-716 The received S/MIME certificate has been discarded because the certificate was unreliable.
Ask the sender to send the e-mail with a reliable S/MIME certificate attached.
027-717 Unable to obtain SMTP server address for e-mail transmissions from the DNS server.
Check whether the DNS server is set correctly.
027-720 Unable to find the server of an application interface destination.
Confirm the DNS server address. Or, check whether the computer on which the application (ApeosWare
Flow Service) is installed has been registered on the DNS server.
027-721 An application interface destination does not exist.
Check whether the application linked (ApeosWare Flow Service) is operating correctly.
027-724 An application interface destination (ApeosWare Flow Service) could not be accessed.
Check whether ApeosWare Flow Service is operating correctly. If it is operating correctly, confirm the
log.
027-725 A job operation failed using an application interface.
Check whether the application linked (ApeosWare Flow Service) is operating correctly. If it is operating
correctly, confirm the log. If it is not operating, confirm the network environment.
027-726 The status of the application interface destination (ApeosWare Flow Service) is unknown.
Check whether ApeosWare Flow Service is operating correctly. If it is operating correctly, confirm the
log.
027-728 The number of files that are to be sent to external services exceeded the maximum number.
Reduce the number of files, and send them again.
027-730 The number of the document pages attached to the SMTP mail exceeds the maximum number of
pages allowed for the Split Send feature.
Increase the number of pages allowed for the Split Send feature, or reduce the number of the document
pages.
027-735 The data transfer using SSL is specified, but the SSL setting of the machine is disabled.
Enable the SSL setting, or specify HTTP for the transfer protocol.
027-736 The server certificate verification feature of the machine is disabled when the server certificate
verification is required.
Enable the server certificate validation. Or, disable the server certificate validation for data transfer.
Error Code Cause/Remedy
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