Heska Element DC5X - Page 90

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7. During a diluent/reference fluid volume error.
Error Code Error Message Error Condition Troubleshooting
W0141 Surface detection ERR (diluent)
Diluent volume is too much.
Check the diluent volume.
There is too much diluent
volume.
Follow the instructions of the error code to
replace the diluent or reference fluid, and
then rerun from measurement request.
• Diluent  Section 5.4
• Reference fluid  Section 5.5 NOTE:
Replace the diluent/reference fluid container
with a new one. Do not add diluent or
reference fluid to the existing tube.
W0142 Surface detection ERR (reference fluid)
Reference fluid volume is too much.
Check the reference fluid volume.
There is too much reference fluid
volume.
W0123
Diluent is insufficient
Check the diluent.
There is not enough diluent.
W0143
Diluent is insufficient
Check the diluent volume.
There is not enough diluent.
W0129 Reference fluid shortage
Reference fluid is insufficient.
Check the reference fluid.
There is not enough reference
fluid.
W0144 Insufficient reference fluid
Reference fluid is insufficient.
Check the reference fluid volume.
There is not enough reference
fluid.
8. During a diluent / reference fluid error.
Error Code Error Message Error Condition Troubleshooting
E0121 Aspiration clogging ERR (diluent)
Clogging was detected during sampling. Check
the diluent.
Clogging was detected during
diluent application.
Check whether the diluent/reference fluid
are loaded in a proper tube. If there was a
loading problem, replace the diluent and
reference fluid, and then rerun from the
measurement request.
NOTE: If the error occurs again, there might
be a piping system problem. Please contact
Heska Technical Support Services.
E0122 Spotting clogging ERR (diluent)
Clogging was detected during sampling. Check
the diluent.
Clogging was detected during
diluent application.
E0127 Aspiration clogging ERR (diluent)
Clogging was detected during sampling. Check
the sample and diluent.
Clogging was detected during
reference fluid application.
E0128 Spotting clogging ERR (diluent)
Clogging was detected during sampling. Check
the sample and diluent.
Clogging was detected during
reference fluid application.