HP HPE Synergy 12000 Frame - Troubleshooting

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Troubleshooting 149

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Table of Contents3
Planning the Installation7
Safety and Regulatory Compliance8
Site Requirements9
Warning, Caution, and Important Messages10
Determine Power and Cooling Configurations12
Power Supply Calculations13
Power Requirements14
Space and Airflow Requirements15
Temperature Requirements16
Grounding Requirements17
Supported Racks and Rack Options18
Rack-Free Environment Requirements19
HPE Synergy Configuration20
Pallet Contents21
Component and LED Identification23
Information Pull Tabs24
Frame Front Components and Device Bays26
Device Bay Numbering27
Device Bay Partitions28
Front Panel Components30
Appliance Module Leds and Components31
Appliance Bay Numbering33
Compute Module Leds and Buttons34
System Power LED Definitions35
NVDIMM LED Identification36
NVDIMM-N LED Combinations37
NVDIMM Function LED Patterns38
Storage Module Leds39
Frame Rear Components40
Rear Component Bay Numbering41
HPE Synergy 4-Port Frame Link Module Components and Leds42
HPE Synergy Frame Link Module Components and Leds45
Power Supply LED47
Fan LED48
HPE Synergy 10Gb Interconnect Link Module Leds and Buttons49
HPE Synergy 10Gb Interconnect Module Interconnect Link Port50
HPE Synergy 20Gb Interconnect Link Module Leds and Buttons51
HPE Synergy 20Gb Interconnect Link Module Interconnect Link Ports52
HPE Synergy 50Gb Interconnect Link Module Leds and Buttons53
HPE Synergy 50Gb Interconnect Link Module Interconnect Link Ports54
HPE Virtual Connect SE 100Gb F32 Module for HPE Synergy Leds and Buttons55
HPE Virtual Connect SE 100Gb F32 Module for HPE Synergy Components59
HPE Virtual Connect SE 40Gb F8 Module for HPE Synergy Leds and Buttons60
HPE Virtual Connect SE 40Gb F8 Module for HPE Synergy Components62
HPE Synergy 40Gb F8 Switch Module Leds and Buttons63
HPE Synergy 40Gb F8 Switch Module Components65
Mellanox SH2200 Switch Module for HPE Synergy Leds and Components66
Installation67
Installing the Synergy System Components68
Removing Components from the Frame69
Installing the Frame in a Rack-Free Environment70
Installing the Frame in a Rack71
Measuring with the Rack Template72
Installing the Rack Rails for a Square-Hole Rack73
Installing the Rack Rails for a Round-Hole Rack75
Installing the Frame into the Rack76
Component Installation79
Installing an Appliance Module80
Configuring the Device Bays81
Creating a Full-Height Module Bay Blank82
Removing a Device Bay Shelf83
Installing a Device Bay Shelf84
Removing the Half Shelf86
Replacing the Half Shelf87
Installing the Half Shelf88
Installing Compute Modules89
Installing a Full-Height Compute Module90
Installing a Half-Height Compute Module92
Installing a Frame Link Module94
Installing the Storage Module95
Installing Drives in the Storage Module97
Installing Fans99
Installing Interconnect Modules100
Interconnect Module Configurations102
Interconnect Module Installation Guidelines104
Master Interconnect Module with Interconnect Link Module Configurations105
Mezzanine to Frame Signal Routing106
Interconnect Port Mapping107
Half-Height Compute Module Mezzanine Connector Definitions108
Full-Height Compute Module Mezzanine Connector Definitions109
Installing Power Supplies110
Power Supply Configurations112
Installing a DC Power Supply113
Warnings and Cautions116
Installing the DC Power Grounding Kit (no Bracket)117
Installing the DC Power Grounding Kit (with Bracket)118
Cabling the Frame120
HPE Synergy Cabling121
Configuring HPE Synergy122
Configuration Overview123
HPE Synergy Console Connections124
Connecting to the HPE Synergy Console Using a Laptop Computer125
Connecting to the HPE Synergy Console Using a Keyboard, Video Monitor, and Mouse126
HPE Synergy Console Frame Health & Inventory Screen129
Run Hardware Setup131
Remotely Connect to HPE Oneview132
Configure Network Time Protocol133
Add IP and Subnet Address Ranges134
Configure the Hardware in HPE Oneview135
Create a Network136
Create a Logical Interconnect Group137
Define an Enclosure Group138
Create a Logical Enclosure139
Create a Server Profile140
Update the Firmware141
Update the HPE Synergy Appliance Firmware142
Single Frame Configurations with Redundant Composers and Only a Single Frame Link Module143
Add a Firmware Bundle to the Appliance Firmware Repository144
Configure HPE Synergy Image Streamer145
Configuring HPE Synergy Image Streamer146
Configuring HPE Oneview to Deploy os Build Artifacts to Compute Modules147
Configure Additional Settings148
Troubleshooting149
Symbols on Equipment150
Error Screens When Connecting to the HPE Synergy Console151
HPE Synergy Console Not Responding152
Frame Not Claimed by an HPE Synergy Console153
The HPE Synergy Console Cannot Connect to HPE Oneview154
HPE Synergy Console Icons156
Issues During Installation158
HPE Synergy Console159
Accessing the HPE Oneview Maintenance Console from the Frame Link Module160
Connecting to the HPE Oneview Maintenance Console Using SSH161
Creating a Support Dump File162
Resetting to Factory Settings163
Resetting the Appliance Module to the Original Factory Settings164
Frame Link Module Factory Reset166
Performing a Frame Link Module Factory Reset167
HPE Synergy Documentation Resources168
HPE Synergy Firmware Update Resources169
HPE Synergy Documentation Map171
Specifications172
HPE Synergy Quickspecs173
Electrostatic Discharge174
Support and Other Resources175
Accessing Hewlett Packard Enterprise Support176
Accessing Updates177
Remote Support178
Customer Self Repair179
Warranty Information180
Regulatory Information181
Documentation Feedback182
Acronyms and Abbreviations183

HP HPE Synergy 12000 Frame - Troubleshooting

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