EasyManua.ls Logo

IBM Infoprint 6500-v05 User Manual

IBM Infoprint 6500-v05
544 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Page #228 background imageLoading...
Page #228 background image
Soft Reset
228
Soft vs. Hard Reset
Resetting the printer returns it to a previous configuration. There are two kinds of reset.
Soft Reset
A soft(ware) reset clears printer memory then loads the power-up configuration into memory. (The procedure for saving
configurations is described in the
User’s Manual
.) It is called a soft reset because no hardware is tested. All diagnostic and
initialization tests are bypassed and memory is simply refreshed with the power-up printer configuration.
Put the printer in the NOT READY state to do a soft reset:
1. Press the STOP key to put the printer in the NOT READY state.
2. Press the STOP + ENTER keys.
The LCD displays “STANDBY...”, “SOFT RESET” while the printer loads the power-up configuration.
Hard Reset (“Cycle Power”)
A hard(ware) reset is a power shutdown and restart that runs all initialization and diagnostic routines. This is also called “cycling
power.”
1. Set the printer power switch to O (off).
2. Wait 15 seconds.
3. Set the printer power switch to 1 (on).
NOTE: A hard printer reset causes the +48V power supply (fans, motors, etc.) to shut down in 1 to 5 seconds, depending on
the amount of memory installed on the PSA3 controller board.

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the IBM Infoprint 6500-v05 and is the answer not in the manual?

IBM Infoprint 6500-v05 Specifications

General IconGeneral
BrandIBM
ModelInfoprint 6500-v05
CategoryPrinter
LanguageEnglish

Summary

Diagnosing Problems

Introduction

Overview of the chapter, listing fault messages, symptoms, and troubleshooting procedures for printer malfunctions.

Troubleshooting At A Glance

Quick reference for troubleshooting printer malfunctions, guiding users to specific sections.

Safety And Notices

Electrical Safety

Information regarding electrical safety inspections and potential hazards.

Lightning Safety

Guidance on avoiding personal risk during lightning storms when interacting with communication ports.

Trademarks and Service Marks

Preparation

Safety Inspection

Guide for identifying possible unsafe conditions in the printer during safety inspections.

Inspect Mechanical Parts

Top Cover And Cabinet Doors

Procedure for inspecting the printer's top cover and cabinet doors for damage or wear.

Print Mechanism

Inspection steps for the printer's shuttle cover and paper guide assembly.

Inspect Electrical Parts

Safety Ground Path

Checks for the integrity of the printer's safety ground path circuit.

Preface

About This Manual

Explains the manual's scope and intended audience: trained service personnel only.

How To Replace Parts

Guidance on procedures for replacing printer parts, emphasizing reading the entire procedure first.

Related Documents

About The Printer

The IBM Infoprint 6500 Printer Family

Details on the Infoprint 6500 line matrix printer family, including models and speeds.

How To Identify The Printer

Printer Configuration Code

Forms Handling

Important Maintenance Notes

Controls And Indicators

Electrical Controls: Figure 5

Details the functions of the printer's operator panel keys and indicators.

Mechanical Controls: Figure 6

1 Diagnosing Problems

Introduction

Overview of the chapter, listing fault messages, symptoms, and troubleshooting procedures for printer malfunctions.

Troubleshooting At A Glance

Quick reference for troubleshooting printer malfunctions, guiding users to specific sections.

How To Troubleshoot

Troubleshooting Display Messages

Display Messages

Describes printer conditions shown on the LCD and actions to clear messages.

Table 3. Message List

2 Diagnostics

Operator Print Tests

User-accessible diagnostic print tests to check print quality and basic printer operation.

Customer Engineer (CE) Tests

Maintenance tools for troubleshooting and adjustment procedures, not available to users.

Boot Diagnostics Menu

System-level diagnostic access for manufacturing and maintenance personnel.

Hex Code Printout

Printer Information Menu

Installed Memory

Displays the amount of RAM installed in the printer.

Power-on Time

Shows the cumulative time in hours the printer has been powered on.

Soft Reset

Hard Reset (“Cycle Power”)

Procedure for a power shutdown and restart that runs all initialization and diagnostic routines.

Troubleshooting A New Installation

Printer Configuration

Guidance on configuring new printers and ensuring compatibility with host systems.

RibbonMinder**

Ribbon Installation And Detection

Details the process of installing and detecting ribbons using the RibbonMinder software.

The Ribbon Log

Explains the printer's log of depleted ribbons and identification codes.

Downloading Microcode From IBM First

Clear NVRAM

Loading Flash Memory

Loading Through The Serial Or Parallel Port

Loading Through the Network Interface Card (NIC)

Reprogramming the Security Key

How To Reprogram The Security Key

Procedure for reprogramming the security key on the PSA3 controller board using an SPX module.

Shuttle Electrical Shorts Test

Hammer Bank Power Cable Shorts Test

Cable Shorts Test

Main Wire Harness Test Diagnostic

Power Supply Operational Check

3 Locations

Locations Of Components And Assemblies

Lists components and assemblies with their corresponding page numbers and figure references.

4 Circuit Diagrams, Circuit Boards, Cables, and Switches

Interconnection Diagram

Diagram showing the electrical connections between printer components.

Power Distribution Diagram

Illustrates the power flow to various components within the printer.

PSA3 Controller

Detailed diagram of the PSA3 controller board and its connectors.

5 Removals and Adjustments

Tools And Materials

Lists the tools and materials required for printer servicing.

Preparing The Printer For Maintenance

Essential steps to safely prepare the printer before performing maintenance procedures.

Restoring The Printer To Operation

Steps to follow after servicing to ensure the printer returns to normal operation.

List Of Procedures

An index of removal, installation, and adjustment procedures covered in the manual.

Belt, Paper Feed Timing

Belt, Platen Open

Circuit Board: PSA3 Controller

Circuit Board: Power Supply

Circuit Breaker

Connector Shells

Cover Assembly, Hammer Bank / Ribbon Mask

Cover Assembly, Shuttle

Cover Assembly, Top, Pedestal Model

Dashpot

Ethernet Interface Assembly

Fan Assembly, Cabinet Exhaust

Fan Assembly, Card Cage

Fan Assembly, Hammer Bank

Hammer Spring Assembly

IBM Coax/Twinax Expansion Board

Magnetic Pick-up (MPU) Assembly

Memory Modules and Security Key

Motor Assembly, Paper Feed

Motor Assembly, Platen Open

Motor Assembly, Ribbon Drive

Operator Panel Assembly

Paper Guide Assembly

Paper Ironer

Platen

Platen Stop Assembly

Resistors, Terminating

Ribbon Guide Assembly (L/R)

RibbonMinder** Sensor

Shaft, Splined

Shaft, Support

Shuttle Frame Assembly

Spring, Extension, Hammer Bank

Switch Assembly, Paper Detector

Switch Assembly, Platen Interlock

Tractor (L/R)

7 Preventive Maintenance

Cleaning The Printer

General guidance on periodic cleaning of the printer for optimal performance.

Cleaning The Exterior

Steps for cleaning the external enclosure of the printer with a clean, lint-free cloth.

Cleaning The Interior

Procedure for cleaning internal printer components using a soft brush and vacuum.

A Installing And Relocating The Printer

Installing And Configuring The Infoprint 6500 Printer

Covers the installation and configuration procedures for the Infoprint 6500 printer.

B Communication Adapters

Ethernet Interface Assembly

Details the installation and functionality of the Ethernet LAN option (NIC).

Ethernet Troubleshooting Tips

Provides solutions for common IPDS communication failures with the Ethernet interface.

C Power Cords And Adapters

D ASCII Codes

E SureStak** Power Stacker

Introduction

Overview of the SureStak Power Stacker option for high-speed printers.

How To Operate The Power Stacker

Instructions on operating the power stacker, including component identification.

Stacker Operator Panel

Details the location and function of the power stacker's operator panel and keys.

Loading and Starting the Power Stacker

Procedure for loading paper and initiating the power stacker operation.

Stacker Problems

Troubleshooting guide for common power stacker issues like paper jams and motor failures.

F Printer Specifications

Ribbon Specifications

Details on ribbon life based on IBM tests and ordering information.

Paper Specifications

Guidelines for paper types, sizes, thickness, and paper drive characteristics.

Printer Dimensions and Weight

Physical specifications including height, width, depth, and weight for cabinet and pedestal models.

Environmental Characteristics

Operating and storage conditions for temperature and relative humidity.

Electrical Characteristics

Power requirements including voltage, frequency, amperes, and wattage.

Interfaces

Overview of supported interface types, logic levels, and data formats.

Cables

Information on data cable requirements and ordering for ASCII, AS/400, and other interfaces.

Printing Rates

Nominal print rates for text and graphic images based on dot density.

G Metric Conversion Tables

Length

Conversion factors for length measurements between metric and imperial units.

Torque and Force

Conversion factors for torque and force measurements.

H Torque Table

I Abbreviations

Related product manuals