Chapter 1 Troubleshooting Display Messages
48
012 STRUCTURED FLD ERROR
Application software has violated
structured data field parameters.
Not a printer problem. Have the system administrator correct
applications data or configuration.
013 ACTIVATE LOST
The printer detects a twinax
protocol communication error and
reports the error.
1. Power off and unplug the printer. Check the twinax host data
cable and twinax I/O cable connection at the CT board. Reseat
the twinax host data cable connection and the twinax I/O cable
connection at the CT board.
2. Disconnect the twinax auto-termination cable from the printer.
Test the cable for the resistances shown on page 287. If
resistances are not correct, replace the twinax auto-termination
cable.
3. Plug in the printer and power it on. Send a print job to the printer.
If the message appears, replace the twinax cable.
4. Send a print job to the printer. If the message appears, go to
Communications Failures, page 211.
014 INVALID ACTIVATE
The printer detects a twinax
protocol communications error
and reports the error.
1. Power off and unplug the printer. Check the twinax host data
cable and twinax I/O cable connection at the CT board. Reseat
the twinax host data cable connection and the twinax I/O cable
connection at the CT board.
2. Disconnect the twinax auto-termination cable from the printer or
from the last device on this twinax port. Test the cable for the
resistances shown on page 268. If the resistances are not correct,
replace the twinax auto-termination cable.
3. Plug in the printer and power it on. Send a print job to the printer.
If the message appears, replace the twinax cable.
4. Send a print job to the printer. If the message appears, go to
Communications Failures, page 211.
Table 3. Message List
Operator Panel Message Explanation Corrective Action
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