Loading Through The Serial Or Parallel Port
247
ERROR: SECURITY KEY
NOT DETECTED
(continued)
7. Power on the printer in download
mode and load flash memory
(page 238).
8. If you encounter the failure after
replacing the controller board,
reinstall the original controller
board and contact your DDS and
Second Level Support.
ERROR: SHORT AT
ADDRESS XXXX
Hardware failure in SDRAM or controller circuitry. Cycle power. If the message appears
again, replace controller board.
ERROR: WRITING
TO FLASH
Hardware or software fault in flash memory. Download the program again: Power
off the printer and start over at step
11. If the message occurs again,
replace the flash memory.
ERROR: WRONG
CHECKSUM
The printer received the complete program but the
checksum did not match. The data were corrupted
during download.
Download the program again: Power
off the printer and start over at step
11.
ERROR OCCURRED
FLUSHING QUEUES*
An interim message that displays while the printer
discards host data it cannot use because a fault
condition exists. While this message displays, the
asterisk (*) rotates.
Wait. When the asterisk (*) stops
rotating, a different fault message will
appear: troubleshoot the final
message.
LOADING PROGRAM
FROM PORT XX%
The new program is loading into printer RAM. XX
indicates how much of the program has loaded.
None
LOADING PROGRAM
INTO FLASH
The printer has deleted the previous program from
flash memory and is loading the new program into
flash memory.
None
RESETTING . . .
PLEASE WAIT
The printer finished loading the program into flash
memory and is automatically resetting itself.
None
Table 6. Flash Memory Message Guide
Message Explanation
Required
Action