LVPS service check
Action Yes No
Step 1
Reset the printer.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the LVPS cable on the JLVPS connector on the controller
board for proper connection.
Is the cable properly connected at both ends?
Go to step 4. Go to step 3.
Step 3
Reconnect the cable.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the LVPS. See
“LVPS removal” on page 359.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
Replace the controller board. See
“Controller board removal” on
page 409.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
HVPS service check
Action Yes No
Step 1
Reset the printer.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the HVPS cable on the JHVPS connector on the controller
board for proper connection.
Is the cable properly connected at both ends?
Go to step 4. Go to step 3.
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Diagnostic information
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