Lexmark XC4150 - Vertical Lines (Process Direction Using the ADF) Check

Actions Yes No
Step 8
Replace the printer controller board. See
“Controller board
removal” on page 409.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Vertical lines (process direction using the ADF) check
Actions Yes No
Step 1
Isolate the scanner system by printing the advanced print quality
samples directly from the printer.
Enter the Diagnostics menu, and then navigate to:
Advanced Print Quality Samples > Advanced Print Quality
Samples
Is the scan defect seen on the print quality samples?
Go to step 2. Go to step 3.
Step 2
Identify, and then resolve the print quality defect. See
“Fixing print
quality issues” on page 36.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the small platen glass on the flatbed scanner for
contamination or damage.
Is the platen glass free of contamination and damage?
Go to step 5. Go to step 4.
Step 4
Clean the glass or replace the ADF top cover.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Check the small ADF glass for cracks or damage.
Is the ADF glass free of cracks or damage?
Go to step 7. Go to step 6.
Step 6
Check the inside of the flatbed unit for dust or contamination.
Is the inside of the flatbed free of dust or contamination?
Go to step 7. Contact the next
level of support.
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Diagnostic information
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