Lexmark XC4150 - Page 246

Actions Yes No
Step 9
Check if the scan document has a wrinkled or torn leading edge.
Does the scan document have a wrinkled or torn leading edge?
Go to step 10. Go to step 11.
Step 10
Replace the scan document, and then resend the scan job.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
a Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Motor tests
b Select ADF pick and ADF transport.
Do the motors run?
Go to step 13. Go to step 12.
Step 12
Reseat the ADF cable on the JADF1 connector on the controller
board.
Does the problem remain?
Go to step 13. The problem is
solved.
Step 13
a Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Sensor tests
b Find the sensor (ADF media present).
Does the sensor status change while toggling the sensor?
Go to step 16. Go to step 14.
Step 14
Check if the actuator is dirty or stuck.
Is the actuator dirty or stuck?
Go to step 15. Go to step 16.
Step 15
Clean the actuator.
Does the problem remain?
Go to step 16. The problem is
solved.
Step 16
Reseat the ADF cable on the JADF1 connector on the controller
board.
Does the problem remain?
Go to step 17. The problem is
solved.
Step 17
Replace the ADF. See
“ADF removal” on page 426.
Does the problem remain?
Go to step 18. The problem is
solved.
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Diagnostic information
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