Lexmark XC4150 - Page 58

Action Yes No
Step 4
• If the aected color is cyan, magenta, or yellow, then replace
the developer unit of the
aected
color.
• If the aected color is black, then replace the imaging unit.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Step 5
Measure the distance between the repeating marks.
Is the distance between the marks either 29.8 mm, 25.1 mm, or 94.2
mm?
Go to step 6. Go to step 7.
Step 6
• If the aected color is cyan, magenta, or yellow, then replace
the CMY imaging kit.
• If the aected color is black, then replace the black imaging kit.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Step 7
Measure the distance between the repeating marks.
Is the distance between the marks either 34.6 mm, 95 mm, or 110
mm?
Go to step 8. Go to step 9.
Step 8
Replace the fuser. See
“Fuser removal” on page 387.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Step 9
Measure the distance between the repeating marks.
Is the distance between the marks either 37.7 mm, 55 mm, or 78.5
mm?
Go to step 11. Go to step 10.
Step 10
Check the marks that appear on a multi‑page print job.
Do the marks appear on every other page?
Go to step 11. Contact the next
level of support.
Step 11
Replace the transfer module. See
“Transfer module removal” on
page 388.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
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Diagnostic information
58