Action Yes No
Step 2
Change the paper size or adjust the size setting in the tray.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the paper path for paper jams and fragments.
Is the paper path free of jams and fragments?
Go to step 5. Go to step 4.
Step 4
Remove the jams and fragments.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Sensor tests
b Find the sensor (Input).
Does the sensor status change while toggling the sensor?
Go to step 8. Go to step 6.
Step 6
Check the sensor cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Check the sensor for damage, and replace if necessary.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests > Deskew
b Tou ch Start.
Does the motor run?
Contact the next
level of support.
Go to step 9.
Step 9
Check the motor cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Replace the motor (registration).
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7528
Diagnostic information
80
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