Name: Lucent Technologies FiberReach DDM-2000
Brand: Lucent Technologies
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About This Document

Issue 3 June 2000

lxvii

Figure 3. Product Support

Craft

Customer Escalation Procedures

Highest Level of Support

Design Modifications or Updates

Enhancements

RTAC Assistance

Problem Diagnosis/Isolation

Provide Solutions/Work Arounds

Consultation

CUSTOMER

LUCENTTECHNOLOGIES RTA C

First Lucent Contact

Supports Customer

Supports Lucent Installer

LUCENTTECHNOLOGIES

NETWORK SYSTEMS

TRANSMISSION CTS

LUCENTTECHNOLOGIES

BELL LABORATORIES

tpa814039-01

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Lucent Technologies FiberReach DDM-2000 Specifications

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