Chapter C - HELP & ERROR MESSAGES
C-16 Planmeca ProMax
ERROR MESSAGES
Technical Manual
E811 Missing internal
parts
PAN-DEC not found Check the functionality of the
PAN-DEC PCB.
E812 CEPH-DEC not found Check the functionality of the
CEPH-DEC PCB.
E813 RTC not found Check the functionality of the
RTC PCB.
E814 CAM not found Check the functionality of the
CAM PCB.
E815 Tube not found Check the tube head cabling.
E816 Patient position control keypad not found Check the cabling.
E817 DIN module not found Check the functionality of the DIN
PCB and that it is attached prop-
erly.
E818 ETHERNET module not found Check the functionality of the
Ethernet PCB and that it is
attached properly on the PSU.
E819 CEPH-CA (CEPH automatic) not found The X-ray unit has been config-
ured as CEPH-CA. Check the
cabling between the CEPH and
CPU PCB. Check the functional-
ity of the CPU PCB.
E821 Software
compatibility
System software must be upgraded (too
old with newly installed component)
Check the software require-
ments of all components.
E822 CAM FPGA version not compatible with
main software
Check the software version of the
ProMax X-ray unit.
E823 GUI not compatible with newest SW Check the software version of the
the GUI.
E831 Hardware
compatibility
A Dimax3 found but not a digital machine Update the GUI software version.
E832 Wrong type of PSU Change the PSU PCB.
E833 MCM is wrong type (X = MCM-module
number; 1-8, 0 & 9 reserved)
Change the MCM PCB.
E834 Dimax3 sensor version is too old The Dimax sensor version is too
old or not compatible with the
ProMax X-ray unit software ver-
sion.
Error
code
Explanation Comments
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