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SATO HR2 Series User Manual

SATO HR2 Series
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Table of Contents
HR2 Series Operator Manual Page v
3.13.3 Explanation of the contents of each piece of Factory Test Print 2................. 3 - 43
3.13.4 Explanation of the contents of Configuration Test Print................................. 3 - 48
3.13.5 Print of Supported Barcodes.......................................................................... 3 - 50
3.13.6 Print of Head Check....................................................................................... 3 - 50
3.13.7 Print Head and Sensor Check ....................................................................... 3 - 50
3.13.8 Memory State ................................................................................................ 3 - 50
3.13.9 Print of Supported Fonts................................................................................ 3 - 50
3.13.10 Print Test Pattern for Small Pitch Label....................................................... 3 - 50
3.14 Default Setting Mode............................................................................................... 3 - 51
3.14.1 Table of Default Settings ............................................................................... 3 - 52
3.15 Maintenance Mode.................................................................................................. 3 - 55
3.16 Service Mode .......................................................................................................... 3 - 56
3.16.1 Overview of Sensor Level adjustment in Service Mode................................. 3 - 56
3.16.2 Pitch adjustment in Service Mode ................................................................. 3 - 58
3.16.3 Dispense or Tear off offset adjustment in Service Mode ............................... 3 - 60
3.16.4 Backfeed Offset adjustment in Service Mode ............................................... 3 - 62
3.16.5 Overview of Setting menu in Service Mode................................................... 3 - 64
3.17 Download Mode ...................................................................................................... 3 - 66
3.18 Upload Mode........................................................................................................... 3 - 70
Cleaning and Maintenance 4 - 1
4.1 Cleaning The Print Head, Platen and Rollers.............................................................. 4 - 2
4.2 How To Clean The Printer (Cleaning Kit).................................................................... 4 - 2
4.3 How To Clean The Printer (Cleaning Sheet)............................................................... 4 - 3
4.4 Adjusting Print Quality ................................................................................................. 4 - 4
4.4.1 Adjusting Print Darkness ................................................................................... 4 - 4
4.4.2 Adjusting Print Speed ....................................................................................... 4 - 4
Troubleshooting 5 - 1
5.1 Error signal Troubleshooting ....................................................................................... 5 - 2
5.1.1 Error Message .................................................................................................. 5 - 2
5.1.2 More information about Command Error ........................................................... 5 - 6
5.1.3 Warning Message.............................................................................................. 5 - 7
5.2 Troubleshooting Table................................................................................................. 5 - 8
5.3 Interface Troubleshooting.......................................................................................... 5 - 10
5.4 Test Print Troubleshooting ........................................................................................ 5 - 11
5.4.1 Hex Dump........................................................................................................ 5 - 11
5.4.2 Test label printing ............................................................................................ 5 - 11
Basic Specifications 6 - 1
6.1 Printer Basic Specifications......................................................................................... 6 - 1
Interface Specifications 7 - 1
7.1 Interface Types............................................................................................................ 7 - 1
7.2 RS232C High Speed Serial Interface.......................................................................... 7 - 2
7.2.1 Basic Specifications .......................................................................................... 7 - 2
7.2.2 Ready/Busy ....................................................................................................... 7 - 3
7.2.3 X-ON/X-OFF ...................................................................................................... 7 - 4
7.3 Universal Serial Bus (USB) Interface .......................................................................... 7 - 5
7.3.1 Basic Specifications .......................................................................................... 7 - 5
7.3.2 Pin Assignments ................................................................................................ 7 - 5
7.4 Local Area Network (LAN) Ethernet ............................................................................ 7 - 6
7.4.1 Basic Specifications .......................................................................................... 7 - 6

Table of Contents

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SATO HR2 Series Specifications

General IconGeneral
BrandSATO
ModelHR2 Series
CategoryPrinter
LanguageEnglish

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