e-STUDIO5520C/6520C/6530C © 2008-2011 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
6 - 16
CC80 Finisher related
service call
Rear alignment motor abnormality: The rear
alignment motor is not rotating or the rear alignment
plate is not moving normally. [MJ-1103/1104]
P. 6-104
CD60 Process related
service call
Sub-hopper toner sensors abnormality. P. 6-122
CD61 Sub-hopper toner motor-Y abnormality. P. 6-122
CD62 Sub-hopper toner motor-M abnormality. P. 6-122
CD63 Sub-hopper toner motor-C abnormality. P. 6-122
CD64 Sub-hopper toner motor-K abnormality. P. 6-122
CD71 Waste toner transport motor locking error: The
auger in the waste toner transport path does not
rotate.
P. 6-123
CD80 TRU waste toner motor locking error: The auger
(TRU side) in the TRU waste toner transport path
does not rotate.
P. 6-123
CD81 TRU waste toner transport motor locking error: The
auger (waste toner box side) in the TRU waste
toner transport path does not rotate.
P. 6-124
CD82 TRU waste toner full-status error - P. 6-124
CDE0 Finisher related
service call
Paddle motor abnormality: The paddle motor is not
rotating or the paddle is not rotating normally. [MJ-
1103/1104]
P. 6-104
CE00 Communication error between finisher and punch
unit: Communication error between finisher
controller PC board and punch controller PC board
[MJ-1103/1104 (when MJ-6102 is installed)]
P. 6-104
CE10 Image control related
service call
Image quality sensor abnormality (OFF level): The
output value of this sensor is out of a specified
range when sensor light source is OFF.
P. 6 - 11 2
CE20 Image quality sensor abnormality (no pattern level):
The output value of this sensor is out of a specified
range when the image quality control test pattern is
not formed.
P. 6 - 11 3
CE40 Image quality control test pattern abnormality: The
test pattern is not formed normally.
P. 6 - 11 5
CE41 Image quality TRC control test pattern abnormality:
The image quality TRC control test pattern is not
printed normally.
P. 6 - 11 6
CE42 Image quality TRC control test pattern abnormality
(EFI printer board): Image quality TRC control test
pattern is not printed normally.
P. 6 - 11 7
CE50 Temperature/humidity sensor abnormality: The
output value of this sensor is out of a specified
range.
P. 6 - 11 7
CE60 Copy process related
service call
Drum thermistor-Y abnormality: The output value of
the drum thermistor-Y is out of a specified range.
P. 6 - 11 7
CE71 Drum phase adjustment abnormality: Drum phase
sensors (Color drum phase sensor and K drum
phase sensor) are not turned ON after the drum
motor was rotated for a specified period of time.
P. 6 - 11 8
CE90 Drum thermistor-K abnormality: The output value of
the drum thermistor-K is out of a specified range.
P. 6 - 11 7
CEC0 2nd transfer roller position detection abnormality:
The 2nd transfer roller does not contact/release
normally.
P. 6-125
CF10 Finisher related
service call
Communication module SRAM reading failure. P. 6-105
CF90 Laser optical unit
related service call
Laser optical unit shutter abnormality. P. 6-92
Error code Classification Contents Troubleshooting
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