January 2010
2-361
Phaser 7760 Color Laser Printer
024-952, 024-953
Status Indicator RAP’s
Revised
024-952 Tray 4 No Paper Sensor
Tray 4 No Paper Sensor failure.
Procedure
Remove Tray 4. Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service
Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service
Diagnostics > OK. Actuate the Tray 4 No Paper Sensor. The display changes.
YN
Check the circuit of the Tray 4 No Paper Sensor (Figure 1 - TTM or Figure 2 - 3TM). Refer
to the Transmissive Sensor Procedure for troubleshooting procedure.
• Go to the 007-281 RAP (Tray Lift Failure) and check the circuit of the Tray 4 No Paper
Sensor (PL 2.4).
• Ensure that the connectors shown in the circuit diagram (Figure 1 - TTM or Figure 2 -
3TM) are securely connected and that the wires are not damaged.
• Replace the Tray 4 No Paper Sensor (PL 2.4).
• If the problem persists, replace the Tray Module PWB (PL 16.15 - TTM or PL 15.9 - 3TM).
Figure 1 024-952 Tray 4 No Paper Sensor (TTM)
Figure 2 024-952 Tray 4 No Paper Sensor (3TM)
024-953 Tray 5 No Paper Sensor
Tray 5 No Paper Sensor failure.
Procedure
Remove Tray 5. Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service
Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service
Diagnostics > OK. Actuate the Tray 5 No Paper Sensor (TTM or - 3TM). The display
changes.
YN
Check the circuit of the Tray 5 No Paper Sensor (Figure 1 - TTM or Figure 2 - 3TM). Refer
to Section 6, Transmissive Sensor Procedure for troubleshooting procedure.
• Go to the 007-281 RAP (Tray Lift Failure) and check the circuit of the Tray 5 No Paper
Sensor (PL 2.4).
• Ensure that the connectors shown in the circuit diagram (Figure 1 - TTM or Figure 2 -
3TM) are securely connected and that the wires are not damaged.
• Replace the Tray 5 No Paper Sensor (PL 2.4).
• If the problem persists, replace the Tray Module PWB (PL 16.15 - TTM or PL 15.9 - 3TM).
Figure 1 024-953 Tray 5 No Paper Sensor (TTM)
Figure 2 024-953 Tray 5 No Paper Sensor (3TM)