Brady BBP 35 - Page 213

Troubleshooting
Rev A 197 BMP
®
35/37 User’s Manual
Small Cell Errors (continued)
Error reading ribbon memory cell.
Insert ribbon memory cell again
or replace ribbon.
Error: 64
Code in ribbon cell is incorrect. Open cover and install ribbon
correctly. The message
automatically clears.
If error persists, contact Technical
Support.
Error reading ribbon memory cell.
Insert ribbon memory cell again
or replace ribbon.
Error: 65
No ribbon is installed, or printer
cannot read or write to the ribbon
cell.
Install ribbon. If error persists,
contact Technical Support.
Error reading ribbon memory cell.
Insert ribbon memory cell again
or replace ribbon.
Error: 66
If the calculated CRC does not
match with what is read from the
ribbon smart cell, the data may be
corrupted.
Open cover and install ribbon
correctly. The message
automatically clears.
If error persists, contact Technical
Support.
Error reading ribbon memory cell.
Insert ribbon memory cell again
or replace ribbon.
Error: 67
The Ribbon cell is the wrong
version.
- or -
Printer class is not valid.
- or -
Printer version is not valid.
Open cover and install ribbon
correctly. The message
automatically clears.
If error persists, contact Technical
Support.
Ribbon remaining value has
reached 0. Replace ribbon.
Error: 68
Number of feet stored in ribbon
cell has decremented to zero.
Install new ribbon.
Installed ribbon is not
recommended for use with current
media.
Error 69
Installed ribbon is not the
preferred one for the installed
tape.
Install correct ribbon type
Problem Cause Corrective Action