113
Z31900_00_01
Error Codes
103.310.123
103.310.124
103.310.125
103.310.126
103.310.127
103.310.128
Missing Cassette. There is no cassette available 
to execute the requested opera-
tion.
• Insert a cassette into the Sam-
pleXpress to allow full functionality 
of the device.
103.310.143
103.310.144
Magnet already 
occupied.
There is already a sample down 
in the magnet. Inserting further 
samples is prohibited.
• Check if there is really no sample 
in the magnet. 
• Adjust sample detection sensor 
threshold (Bruker service only).
103.310.148 Tube ID changed 
unexpected for posi-
tion XX. Already reg-
istered: XXX - New 
Read: YYY
The Tube ID for this position 
was read in the past and has 
changed now to another Tube 
ID unexpected.
• Check barcode collar Tube ID;
• Clean barcode reader detection 
surface; 
• Clean/replace barcode collar.
103.310.149 Insufficient air pres-
sure.
The pressure supply fell below 
3.0 bars. Device has been 
halted and all pneumatic valves 
have been switched off.
• Check the main air pressure sup-
ply.
117.310.020 Emergency Stop 
active.
The emergency stop button is 
currently pressed.
• Be sure that the device and all of 
its samples are in a secure state 
before you release the emergency 
stop button and restart the device.
117.310.022
117.310.023
117.310.024
117.310.025
117.310.113
117.310.115
117.310.116
117.310.117
Moving to destination 
position failed.
The requested destination posi-
tion could not be reached.
• Check if something (e.g. broken 
glass tubes) blocks the sample 
conveyor chain motion.
117.310.028
117.310.030
117.310.121
Sample hovering 
failed.
The sample could not be 
detected to be hovering at the 
lift air flow.
• Check the sensor operation and 
clean the sensor detection sur-
face.
117.310.029 Open Guide failed. The movable half shell of the 
guide did not reach its open 
position.
• Check guide operation manually.
117.310.031
117.410.065
117.410.143
117.410.144
Sensor Error: Sam-
ple hovering without 
lift.
A sample was detected to be 
hovering without the lift being 
activated.
• Check the sensor operation
• Clean the sensor detection sur-
face.
117.310.032 Security Eject failed. A sample was detected in the 
magnet but could not be placed 
back into the magazine.
• Check sensors working.
• Adjust sample detection sensor 
threshold (Bruker service only).