8-35
Tr oubleshooting
8
Print Quality Problems
Toner does not fix well.
Cause 1 Appropriate paper is not being used.
Remedy Replace the paper with that which can be used with this printer. (See "Paper
Requirements," on p. 3-2)
Cause 2 The setting for [Paper Type] is not appropriate.
Remedy Perform the following procedure in the printer driver.
1. Display the [Paper Source] sheet.
2. Set [Paper Type] to the appropriate value.
Cause 3 A problem has occurred inside the printer.
Remedy 1 If <Service Error> is displayed in the Printer Status Window, turn the printer
OFF, wait for 10 seconds or longer, and then turn it ON again. This may clear
the message.
Remedy 2 If the message does not disappear even after applying the Remedy 1, contact
your local authorized Canon dealer.
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