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Tr oubleshooting
8
Installation Problems
Installation Problems When the Printer Is Shared on a
Network
The print server to be connected cannot be found.
Cause 1
The print server has not been started up.
Remedy Start up the print server.
Cause 2
The printer is not specified as a shared printer.
Remedy Specify the printer as a shared printer. (See "Print Server Settings," on p. 4-36)
Cause 3
The user does not have permission to access the print server or printer.
Remedy Ask your network administrator to change the user permissions.
Cause 4
If you are using Windows Vista, [Network discovery] is not set to [On].
Remedy Perform the following procedure.
1.
From the [Start] menu, select [Control Panel].
2.
Click [View network status and tasks].
3.
Set [Network discovery] to [On].
The shared printer cannot be accessed.
Cause 1
The user of the computer to be used has not been registered, or the
password has not been specified yet.
Remedy Register the user registration of the computer to be used or specify the
password on the print server. For more details, ask your network administrator.
Cause 2
The path to the network is not correct.
Remedy 1 Check the following.
1.
Select [Windows Explorer].
From the [Start] menu, select [Programs]
➞
[Accessories]
➞
[Windows Explorer].
From the [Start] menu, select [All Programs]
➞
[Accessories]
➞
[Windows Explorer].
Windows 2000
Windows XP Windows Server 2003 Windows Vista
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