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When Data Is Not Sent to the Printer
Tr oubleshooting
8
When Data Is Not Sent to the Printer
NOTE
If the printer and computer are connected by a LAN cable, see "Chapter 4
Troubleshooting" in Network Guide.
If the Printer and Computer Are Connected by a USB Cable
The following are probable causes if the printer and computer are connected by a
USB cable, and the data cannot be printed because it is not sent to the printer. Take
the appropriate measures.
The power source of the printer has a problem.
Cause 1
The printer is not turned ON.
Remedy Turn the printer ON. (See "Turning the Printer ON," on p. 2-33)
Cause 2
The power plug is unplugged from the AC power outlet.
Remedy Plug the power plug into the AC power outlet.
Cause 3
The printer is plugged to an extension cord or multiple power strip.
Remedy Plug the power plug of the printer directly into an AC power outlet on the wall.
Cause 4
The breakers have tripped.
Remedy Reset the breakers on the switch board.
Cause 5
There is a break in the power cord.
Remedy Replace the power cord with a similar type used for other devices to test the
printer. If the power can be turned ON, then you can assume that there is a
break in the original power cord. In this case, purchase a new power cord of the
same type and replace it with the broken one.
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