8-38
Tr oubleshooting
8
Installation Problems
Problems with Local Installation
When installing the printer driver from the CD-ROM, the printer is not recognized
automatically even after the USB cable is connected.
Cause 1
The USB cable has already been connected and the printer is ON before
installing the printer driver.
Remedy Perform the following procedure.
1.
Turn the printer OFF.
2.
Disconnect the USB cable.
3.
Connect the USB cable again.
4.
Turn the printer ON.
Cause 2
The printer is not turned ON.
Remedy Turn the printer ON.
Cause 3
The USB cable is not connected properly.
Remedy Make sure that the printer and computer are connected with the USB cable
properly.
Cause 4
An inappropriate USB cable is being used.
Remedy Use a USB cable appropriate for the USB interface of this printer. The USB
interface is USB 2.0 Hi-Speed and USB Full-Speed (USB1.1 equivalent).
Additionally, use a USB cable with the following symbol.
Cause 5
The USB class driver is installed.
Remedy Uninstall the USB class driver. (See "Uninstalling the USB Class Driver," on p.
8-45)
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