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Canon LBP3310 - When the Printer Is Shared on a Network

Canon LBP3310
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8-51
Tr oubleshooting
8
When Data Is Not Sent to the Printer
From the [Start] menu, select [Control Panel], and then click [Printer].
2.
Right-click the icon for this printer, then select [Properties] from the pop-up menu.
3.
Display the [Ports] sheet, then select the [Enable bidirectional support] check box.
When the Printer Is Shared on a Network
The following are probable causes if the printer is shared on a network, and the
data cannot be printed because it is not sent to the printer. Take the appropriate
measures.
The power source of the printer has a problem.
Cause 1
The printer is not turned ON.
Remedy Turn the printer ON. (See "Turning the Printer ON," on p. 2-33)
Cause 2
The power plug is unplugged from the AC power outlet.
Remedy Plug the power plug into the AC power outlet.
Cause 3
The printer is plugged to an extension cord or multiple power strip.
Remedy Plug the power plug of the printer directly into an AC power outlet on the wall.
Cause 4
The breakers have tripped.
Remedy Reset the breakers on the switch board.
Cause 5
There is a break in the power cord.
Remedy Replace the power cord with a similar type used for other devices to test the
printer. If the power can be turned ON, then you can assume that there is a
break in the original power cord. In this case, purchase a new power cord of the
same type and replace it with the broken one.
The interface cable connection has a problem.
Cause 1
The interface cable is not connected properly.
Remedy Make sure that the printer is connected to the print server, and the print server
is connected to the client computer by the interface cable properly.
Windows Vista

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