Cisco DX650 - Cisco Desktop Collaboration Experience Maintenance and Support

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PART V

Cisco Desktop Collaboration Experience

Maintenance and Support

•

Maintenance, page 203

•

Internal Support Website, page 207

•

International User Support, page 211

Table of Contents

Default Chapter3
- Table of Contents3
- Document Conventions15
- Related Documentation16
CHAPTER 1 Technicalspecifications21
- Physical and Operating Environment Specifications21
- Cable Specifications22
  - Computer Port Connector Pinouts23
CHAPTER 2 Ports Used by Cisco Desktop Collaboration Experience24
- Behavior During Times of Network Congestion25
- Network Protocols30
- Supported Features34
- Security Features36
- Cisco Desktop Collaboration Experience Deployment44
  - Manager44
    - Communications Manager45
  - Cisco Desktop Collaboration Experience Installation47
    - Set up Cisco Desktop Collaboration Experience DX600 Series Phone47
CHAPTER 3 Cisco Desktop Collaboration Experience and Your Network49
- Cisco Unified IP Communications Product Interactions49
Cisco Desktop Collaboration Experience Installation63
CHAPTER 4 Cisco Desktop Collaboration Experience Installation65
- Network Requirements65
- Cisco Unified Communications Manager66
- Cisco Desktop Collaboration Experience Phone Components66
- Install Cisco Desktop Collaboration Experience77
  - Video Displays78
  - Cisco Desktop Collaboration Experience DX650 Wall-Mount Kit78
- Phone Startup Verification85
  - Set TFTP Server Manually During Startup85
  - Self-Provisioning85
    - Enable Self-Provisioning85
- Network Settings85
- Cisco Desktop Collaboration Experience Phone Security86
  - Set up Locally Significant Certificate86
CHAPTER 5 External Camera89
- Supported Camera Models89
- Set up External Camera89
- External Camera Settings90
- Perform External Camera Postinstallation Checks90
CHAPTER 6 Voip Wireless Network91
- Wireless LAN91
- WLAN Standards and Technologies92
CHAPTER 7 Cisco Desktop Collaboration Experience Settings117
- Cisco Desktop Collaboration Experience DX650 Setup Menus117
CHAPTER 8 Features, Templates, Services, and User Setup131
- Telephony Features Available131
- Configure Product-Specific Options141
Part I I I Cisco Desktop Collaboration Experience Configuration171
CHAPTER 9 Cisco Desktop Collaboration Experience Customization173
- Customization and Modification of Configuration Files173
- Wideband Codec Setup174
- Phone Only Mode174
  - Enable Phone Only Mode175
  - Automatically Disable Cisco Desktop Collaboration Experience Display175
Cisco Desktop Collaboration Experience Administration183
CHAPTER 10 Model Information Status and Statistics185
- Model Information185
- Status Menu186
C H a P T E197
Remote Monitoring197
- Access Web Page for Cisco Desktop Collaboration Experience197
- Enable and Disable Web Page Access198
- Device Information199
- Network Setup200
- Network Statistics205
- Device Logs208
- Streaming Statistics208
CHAPTER 12 Basic Cisco Desktop Collaboration Experience Administration Steps213
- Example User Information for These Procedures213
- Adding a User to Cisco Unified Communications Manager214
Cisco Desktop Collaboration Experience Maintenance and Support219
CHAPTER 13 Maintenance221
- Reset Cisco Desktop Collaboration Experience221
- Boot Alternate Image222
- Data Migration223
- Debugging Log Profiles223
  - Set Debugging Log Profile for Call Processing223
  - Reset Debugging Log Profile to Default224
CHAPTER 14 Internal Support Website225
- Cisco Desktop Collaboration Experience User Support225
CHAPTER 15 International User Support229
- Unified Communications Manager Endpoints Locale Installer229
- International Call Logging Support229

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