Procedure
Step 1
Place the headset into discovery/pairing mode.
The procedure for placing a headset into discovery/pairing mode is specific to the headset. Please
see headset manufacturer’s instructions regarding pairing procedure.
The headset must be in discovery/pairing mode for Cisco Desktop Collaboration Experience to
successfully pair and connect to the device.
Note
Step 2
Enable Bluetooth on Cisco Desktop Collaboration Experience, if it is not already enabled.
To verify whether Bluetooth is enabled, look for the Bluetooth icon on the Cisco Desktop Collaboration
Experience status bar.
Step 3
Select Scan for devices.
After the Bluetooth device is located, its name appears in the window.
Cisco Desktop Collaboration Experience automatically tries to pair with the headset by using a PIN of 0000.
If the headset uses a different PIN, enter the correct PIN by referring to the user guide that came with the
headset.
Cisco recommends that users read the headset user guide for more information about pairing and
connecting the headsets.
If pairing is unsuccessful, Cisco Desktop Collaboration Experience prompts you to enter the correct
PIN.
Note
After Cisco Desktop Collaboration Experience has the correct PIN, it tries to connect to the accessory. Cisco
Desktop Collaboration Experience provides feedback to the user while it is trying to connect the accessory.
If Cisco Desktop Collaboration Experience cannot connect, it displays an error alert to let the user know the
reason for the failure. A timeout of 10 seconds occurs for the Cisco Desktop Collaboration Experience device
to try to connect the accessory. If the timer expires without a successful connection, an error alert is shown.
Cisco Desktop Collaboration Experience connects with headsets using a shared key authentication and
encryption method. Cisco Desktop Collaboration Experience can be connected with five or more headsets at
a time. The last one connected is used as the default. Pairing is typically performed once for each headset.
After a device has been paired, its Bluetooth connection is maintained as long as both devices (Cisco Desktop
Collaboration Experience and headset) are enabled and within range of each other. The connection typically
reestablishes itself automatically if either of the devices powers down and then powers up. However, some
headsets require user action to reestablish the connection.
The Bluetooth status indicator indicates whether or not a device is connected.
When headset is out of range from the Cisco Desktop Collaboration Experience, Bluetooth drops the connection
after a 15- to 20-second timeout. If the paired headset comes back into range of Cisco Desktop Collaboration
Experience (and Cisco Desktop Collaboration Experience is not connected to another Bluetooth headset), the
in-range Bluetooth headset automatically reconnects. The user may have to wake up the headset by tapping
on its operational button to begin the reconnect process.
If a user is actively on a call using a Bluetooth headset, and the headset is set to off, is out of range, or is
disconnected for any reason, an alert prompts the user to either continue the call on the speaker/headset or
disconnect the call. If the user takes no action after 30 seconds, the call is ended.
Remove a Bluetooth Device From the Cisco Desktop Collaboration Experience Device
To remove a Bluetooth device from Cisco Desktop Collaboration Experience, follow these steps.
Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1)
57
Cisco Desktop Collaboration Experience Phone Components
To Next Page
Loading...
Need help?
General
