CHAPTER 13
Maintenance
•
Reset Cisco Desktop Collaboration Experience, page 203
•
Boot Alternate Image, page 204
•
Data Migration, page 205
•
Debugging Log Profiles, page 205
Reset Cisco Desktop Collaboration Experience
Performing a reset of Cisco Desktop Collaboration Experience provides a way to reset or restore various
configuration and security settings or provides a way to recover the device if the device encounters an error.
The following procedure describes the types of resets you can perform.
All 3 methods outlined below will delete all user data and reset all settings from the device.Note
The following occurs on Cisco Desktop Collaboration Experience when you perform a reset:
•
User configuration settings - Resets to default values.
•
Network configuration settings - Resets to default values.
•
Call histories - Gets erased.
•
Locale information - Resets to default values.
•
Security settings - Resets to default values; this includes deleting the CTL file and changing the 802.1x
Device Authentication parameter to Disabled.
Do not power down Cisco Desktop Collaboration Experience until it completes the factory reset process
and the home screen appears.
Note
Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1)
203
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