Customizing Standard Features
Customizing Phone Softkeys
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 72
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gpickup GrPickup/
grPick
Allows user to answer a call
ringing on an extension by
discovering the number of the
ringing extension.
Idle, Off-Hook
(no input)
hold Hold Put a call on hold. Connected,
Start-Xfer, Start-
Conf,
Conferencing
ignore Ignore Ignores an incoming call. Ringing
join Join Connects a conference call. Conferencing
lcr Call Rtn/lcr Returns the last missed call. Idle, Missed-Call,
Off-Hook (no
input)
left Left Moves the cursor to the left. Dialing Input
miss Miss Displays the list of missed calls. Missed-Call
newcall New Call Begins a new call. Hold, Shared-
Active
option Option Opens a menu of input options. Off-Hook (no
input), Dialing
(input)
park Park Puts a call on hold at a
designated “park” number.
Connected
phold PrivHold Puts a call on hold on an active
shared line.
Connected
pickup Pickup Allows user to answer a call
ringing on another extension by
entering the extension number.
Idle, Off-Hook
(no input)
redial Redial Displays the redial list. Idle, Connected,
Start-Conf, Start-
Xfer, Off-Hook
(no input), Hold
Keyword Key Label Definition Available Phone
States
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