G
If the [User Account Control] window appears, click [Continue].
[Device Manager] appears.
H
From the [View] menu, click [Show hidden devices].
I
In the list, nd and double-click [Printers] or [Other devices].
J
The name of your machine or [Unknown device] appears below the selected item. Click
the name to select it.
K
From the [Action] menu, click [Uninstall device].
L
In the [Conrm Device Uninstall] window, click [OK].
Close [Device Manager].
M
Remove the USB cable from the computer.
N
Restart Windows.
O
Uninstall Engraver Driver.
Follow the procedure under P. 137 "Windows 10" to uninstall the driver.
P
Reinstall the driver according to the procedure in the "Setup Guide" ("Installing the
Software") or under
P. 140 "Installing the Driver Separately".
Windows 8.1 (Procedure A)
Procedure
A
Connect the machine and the computer with a USB cable.
B
Turn on the machine.
C
Click [Desktop].
D
Right-click the [Start] button, and then click [Control Panel].
E
Click [Devices and Printers].
F
Check that the model you are using is displayed under [Unspecied].
G
Right-click the icon of the model you are using, and then click [Remove device].
H
When the message "Are you sure you want to remove this device?" is displayed, click [Yes].
I
Check that the icon for the model you are using is no longer displayed under "Unspecied."
J
Temporarily disconnect the USB cable connecting the machine to the computer, and then
reconnect these devices.
If the printer icon for the machine you are using is displayed under "Printers," Engraver Driver has
been successfully installed.
If you could not solve your problem by following this procedure, perform the procedure under
"Windows 8.1 (Procedure B)."
Troubleshooting (Installation)
134
Chapter 6 Appendix
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