Windows 8.1 (Procedure B)
Procedure
A
Connect the machine to the computer using the USB cable.
B
Turn on the machine.
C
If [Found New Hardware] appears, click [Cancel].
D
If any printers other than the machine are connected to the computer, disconnect their
USB cables.
E
Click [Desktop].
F
Right-click the [Start] button, and then click [Device Manager].
G
If the [User Account Control] window appears, click [Continue].
[Device Manager] appears.
H
From the [View] menu, click [Show hidden devices].
I
In the list, nd and double-click [Printers] or [Other devices].
J
The name of your machine or [Unknown device] appears below the selected item. Click
the name to select it.
K
From the [Action] menu, click [Uninstall].
L
In the [Conrm Device Uninstall] window, click [OK].
M
Close [Device Manager].
N
Disconnect the USB cable that connects the machine and the computer.
O
Restart Windows.
P
Uninstall Engraver Driver.
Follow the procedure under P. 138 "Windows 8.1" to uninstall the driver.
Q
Reinstall the driver according to the procedure in the "Setup Guide" ("Installing the
Software") or under
P. 140 "Installing the Driver Separately".
Windows 7 (Procedure A)
Procedure
A
Connect the machine and the computer with a USB cable.
B
Turn on the machine.
C
Click the [Start] menu, and then click [Devices and Printers].
Troubleshooting (Installation)
135
Chapter 6 Appendix
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