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D
Check that the model you are using is displayed under "Unspecied."
E
Right-click the icon of the model you are using, and then click [Troubleshoot].
F
When a window is displayed with the message [Install a driver for this device], click [Apply
this x].
G
If a message is displayed asking you to [Set as default printer], click [Skip this x].
H
If the message [Troubleshooting has completed] is displayed, click [Close the
troubleshooter].
If the printer icon for the machine you are using is displayed under "Printers," Engraver Driver has
been successfully installed. If you could not solve your problem by following this procedure, perform
the procedure under "Windows 7 (Procedure B)."
Windows 7 (Procedure B)
Procedure
A
If [Found New Hardware] appears, click [Cancel] to close it.
B
Click the [Start] menu, and then right-click [Computer].
C
Click [Properties].
D
Click [Device Manager].
If the [User Account Control] window appears, click [Continue].
[Device Manager] appears.
E
From the [View] menu, click [Show hidden devices].
F
In the list, nd [Other devices], and then double-click it.
G
The name of your machine or "Unknown device" appears below the selected item. Click
the name to select it.
H
From the [Action] menu, click [Uninstall].
I
In the "Conrm Device Uninstall" window, select the "Delete the driver software for this
device." check box, and then click [OK].
J
Close [Device Manager].
K
Disconnect the USB cable that connects the machine and the computer.
L
Restart Windows.
M
Uninstall Engraver Driver.
Follow the procedure under P. 139 "Windows 7" to uninstall the driver.
N
Reinstall the driver according to the procedure in the "Setup Guide" ("Installing the
Software") or under
P. 140 "Installing the Driver Separately".
Troubleshooting (Installation)
136
Chapter 6 Appendix