EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 107
Confidential
PF ERROR (2)
Error name
PF PID excess load error (error code: 000041)
PF PID reverse error (error code: 000043)
PF PID lock error (error code: 000044)
PF load position excess load error (error code: 000051)
PF load position reverse error (error code: 000053)
Cause
State in which load of PF Motor exceeds expected load
When rotated in the opposite direction to rotation direction
Suspected cause
Jammed paper or foreign object remained
Feed rollers are worn out.
Gears locking due to foreign object
PF gear train parts damaged
Contact damage (contact failure)/disconnection/half insertion of PF Encoder FFC
PF Encoder failure
PF Scale failure
PF Motor failure
Main Board failure
Troubleshooting
Step Check and measure Yes No
1
Visually check the paper feed path.
Is there no jammed paper or foreign object remaining in the paper feed path?
Go to step 2 Remove the jammed paper and foreign object.
2
Check the status of the feed rollers.
Is the PF Roller or Paper Guide Upper Assy damaged or worn out?
Go to step 3
Replace the Paper Guide Upper Assy.
Replace the Printer Mechanism if there are
any scratches or wearout on the PF roller.
3
Visually check the PF gear train parts.
Check the PF gear train parts to make sure that there is no foreign object on or
damage to them.
Go to step 4
Remove any foreign objects, if present.
Replace the Printer Mechanism if the gear is
damaged.
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