EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Fax Troubleshooting 179
Confidential
4.3.3 FAX Error Code
4.3.3.1 Overview
There are 2 types of error codes; 1) job’s error codes that are displayed in job
history, 2) Fax communication’s error codes that are shown in fax report.
4.3.3.2 Error code list
Job’s error code Error Codes related to FAX
Display
position
Displayed in job history. Displayed in fax related report (such
as fax log, communication result
report).
Unit Job Fax Communication
Target All jobs (Fax/Scan/Copy/Print) Fax job only
Format A 3 digit number Text or 3 alphanumeric characters
Remark
Before starting fax communication (Phase A, line connected): The same
contents of job and fax communication are displayed with different codes.
After starting fax communication (Phase B or later): “Failure 202” is
displayed for all jobs, “communication procedure error” is shown in fax
communication.
Error Code
Error description TX/RX Phase
Result of
communication
report
Job history
Failure
201
Memory Full/Page Full (100 pages)
occurs during accumulation of
transmitted drafts.
TX
Insufficient
memory
Failure
201
Memory Full/Page Full (100 pages)
occurs during reception.
RX C
No tone
Failure
203
Speaking
Failure
204
No response
Failure
205
Port
inversion
Failure
206
No circuit
connection
Failure
207
Failure
208
During sequential broadcast,
transmission to some destination
failed from among multiple
destinations.
TX
012
Failure
202
Received document length exceeds
the set value
TX C
212
Failure
202
(Modem): Data sending end error
RX/TX
220
Failure
202
An MCF is not sent after receiving
data
RX D
400
Failure
202
T1 timer timeout
TX B
401
Failure
202
Received a DCN after sending DCS.
TX B
402
Failure
202
Received a DCN during sending the
phase B.
TX B
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