Epson WF-C5210 Service Manual

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 125
Confidential
PRINTHEAD ELECTRICAL ERROR(1)
 Error name
 Transistor temperature error (error code: 031003)
 Cause
 Occurs if the main board exceeds a set temperature.
 Suspected cause
 The ambient temperature around the Main Board has exceeded 95
degrees C.
 Main Board failure
 Troubleshooting
PRINTHEAD ELECTRICAL ERROR (2)
 Error name
 X-Hot detect error (pre printing) (error code: 031001)
 X-Hot detect error (after flushing) (error code: 031002)
 Head temperature error (error code: 031004)
 Cause
 Occurs if the head temperature exceeds a set temperature.
 Suspected cause
 The ambient temperature around the Printhead has exceeded 80
degrees C.
 Head FFC inserted slanted
 Printhead failure
 Troubleshooting
Step Check and measure Yes No
1
Does the error occur when turning the power off
and back on?
Replace the
Main board
Assy.
(If the trouble
is not
resolved,
contact the
EPSON
Service
Department.)
End
Step Check and measure Yes No
1
Visually check for the Head FFC connection
state.
Check the Head FFC to make sure that it is not
inserted obliquely or disconnected, and that all
connections are proper.
Go to step 2
Properly
connect the
Head FFC.
(Replace the
Head FFC,
if damaged.)
2
Replace the Printhead.
Does the error occur after replacing the Printhead?
Contact the
EPSON
Service
Department.
End

Epson WF-C5210 Specifications

General

Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Operating System Support	Windows, Mac OS, Linux
Functions	Print
Ink Type	DURABrite Ultra Pigment Ink
Ink Colors	Black, Cyan, Magenta, Yellow
Print Technology	PrecisionCore
Monthly Duty Cycle	45, 000 pages
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Envelopes
Display	2.4" color LCD
Print Speed	Up to 24 ppm (black/color)
Input Tray Capacity	250 sheets