EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting Workflow 71
Confidential
4.1 Troubleshooting Workflow
The workflow for troubleshooting is described below.
Figure 4-1. Troubleshooting Workflow (1)
This flowchart is compiled based on the following contents.
Our experience regarding the quality problem.
Printer Mechanism specification for the product.
No
Yes
No
Does printer turn on the
power?
Yes
No
START
Turn on the printer.
Is Power-on sequence
finished without error?
Yes
Standby condition
Print check pattern
Has the printing finished
without displaying an
error or a message?
No
No
See 4.2.3 Troubleshooting from Failure
Symptom (P. 132).
When a message is displayed
See 4.2.1 Normal Errors (P. 73).
When an error code is displayed
See 4.2.2 Fatal Errors (P. 88).
When a message is displayed
See 4.2.1 Normal Errors (P. 73).
When an error code is displayed
See 4.2.2 Fatal Errors (P. 88).
Is there no problem
printing results?
See 4.2.3 Troubleshooting from Failure
Symptom (P. 132).
Yes
What is returned reason?
Copy an image
ADF/SCN unit
failure
Printer failure only
Is printing operation
finished without error?
No
Yes
Finish
When an error code is displayed
See 4.2.2 Fatal Errors (P. 88).
See ADF/scanner trouble (P. 154).
A
p. 72
Is there no problem
printing results?