Epson WF-C5210 Service Manual

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 126
Confidential
PRINTHEAD ELECTRICAL ERROR (3)
 Error name
 Printhead fuse blown error (error code: 031006)
 Cause
 Occurs if the Printhead fuse has blown.
 Suspected cause
 Fuse blown due to overcurrent, etc.
 Printhead failure
 Printhead drive circuit failure in main board
 Head FFC oblique insertion and protective solution leakage
 Troubleshooting
PRINTHEAD ELECTRICAL ERROR (4)
 Error name
 VBS over-voltage error (error code: 031008)
 Cause
 Occurs when an abnormal voltage is applied to the head drive circuit
during printing.
 Suspected cause
 Head FFC oblique insertion and protective solution leakage
 Printhead failure
 Printhead drive circuit failure in main board
 Troubleshooting
Step Check and measure Yes No
1
Visually check for solution leakage.
Check the Printhead FFC to make sure that there is
no solution leakage or discoloration.
Go to step 2
Replace the
Printhead and
Head FFC
Assy.
2
Visually check for the Head FFC connection
state.
Check the Head FFC to make sure that it is not
inserted obliquely or disconnected, and that all
connections are proper.
Go to step 3
Properly
connect the
Head FFC.
(Replace the
Head FFC,
if damaged.)
3
Replace the Printhead.
Does the error occur after replacing the Printhead?
Go to step 4 End
4
Replace the Main Board Assy.
Does the error occur after replacing the Main Board
Assy?
Contact the
EPSON
Service
Department.
End
Step Check and measure Yes No
1
Visually check for solution leakage.
Check the Head FFC to make sure that there is no
solution leakage or discoloration.
Go to step 2
Replace the
Printhead and
Head FFC
Assy.
2
Visually check for the head FFC connection
state.
Check the Head FFC to make sure that it is not
inserted obliquely or disconnected, and that all
connections are proper.
Go to step 3
Properly
connect the
Head FFC.
(Replace the
Head FFC,
if damaged.)
3
Replace the Printhead.
Does the error occur after replacing the Printhead?
Go to step 4 End
4
Replace the Main Board Assy.
Does the error occur after replacing the Main Board
Assy?
Contact the
EPSON
Service
Department.
End

Epson WF-C5210 Specifications

General

Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Operating System Support	Windows, Mac OS, Linux
Functions	Print
Ink Type	DURABrite Ultra Pigment Ink
Ink Colors	Black, Cyan, Magenta, Yellow
Print Technology	PrecisionCore
Monthly Duty Cycle	45, 000 pages
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Envelopes
Display	2.4" color LCD
Print Speed	Up to 24 ppm (black/color)
Input Tray Capacity	250 sheets