EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 80
Confidential
Scan to Computer NW rebooting Notifies that a re-connection to the network is in progress. Wait for a while and then try again.
PC not selected The user is asked to select the destination. Set the destination.
PC in use Notifies that the destination computer is in use. Make sure the destination computer is not
communicating with another printer.
Communication error The user is asked to check the connection with the computer. Check the removal and connection of LAN.
If the address settings are different, change them.
In the case of a specific PC, check the security
settings, etc.
If the error occurs from multiple PCs, check the
server, hub, and router.
Scan to Document
capture Pro
NW rebooting Notifies that a re-connection to the network is in progress. Wait for a while and then try again.
No applicable PC Notifies that the PC supporting Document Capture Pro was not found. Make sure a connection has been established to the PC
supporting Document Capture Pro.
Destination not selected The user is asked to select the computer and job. Set the computer and job.
PC in use Notifies that the destination PC is in use. Make sure the destination computer is not
communicating with another printer.
Communication error The user is asked to check the connection with the PC. Check the removal and connection of LAN.
If the address settings are different, change them.
In the case of a specific PC, check the security
settings, etc.
DCP mode mismatch Notifies that the settings of Document Capture Pro have been changed. Check the Document Capture Pro settings.
Table 4-1. Normal errors
Category Error name Error details Error solution
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