Trouble during Printing
515
Problem Solving
15
The printout is not
offset.
The machine does not
offer the Offset
feature.
To output offset, the Offset Stacking
Module or the Finisher is required.
Printing is slow. [High Resolution] is
selected for [Image
Quality].
When image data, such as photos, is
printed with the high resolution, the print
speed becomes slow. Select [Standard] for
[Image Quality].
The specified print
options are not
enabled.
The print driver for
another model is used.
Install the print driver for the model.
The required optional
kit is not installed on
the machine.
Check the optional components installed
on the machine, and set [Installable
Options] under [Configuration] in the print
driver again.
The document
edges are missing
on the printout.
The image is larger
than the printable
area.
Expand the printable area of the machine,
or reduce the image size on the printout.
The output color
differs between
Secure Print and
Print Stored File.
This is because the
print path is different.
The output color of
Print Stored File is
reproduced by the
presence or absence of
dots, as with copying
or faxing. On the other
hand, the output color
of Secure Print is
reproduced using
density by default, as
with printing.
To closer match the color of Secure Print
and files in folder, select [On] in [Image
Options] > [Print Page Mode] on the
[Advanced] tab of the print driver settings.
The print color
differs from before.
The color calibration is
incorrect.
Execute auto calibration.
z
Refer to "Executing Calibration" (P.117).
Black lines are
printed.
A print driver for
another machine is
used.
Install the print driver for your machine.
Symptom Cause Remedy
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