6.7 Error Messages and Error Codes 263
016-427 "The user name or password for 802.1x authentication did not match in the setting of Ethernet 2."
Confirm and correctly enter the user name or password in the setting of Ethernet 2.
If the error still is not resolved, check whether the network environment is set correctly.
016-428 The 802.1x authentication method cannot be processed in the setting of Ethernet 2.
Set the authentication method of the machine to the same method as set for the authentication server
in the setting of Ethernet 2.
016-429 The authentication connection of Ethernet2 timed out.
Confirm the network connection of Ethernet 2 and switch setting of the authentication device
physically connected to the machine via a network, and check whether it is connected to the machine
correctly.
016-430 The root certificate of Ethernet 2 did not match.
Confirm the authentication server and store the root certificate of the server certificate of the
authentication server into the machine.
If you cannot acquire the root certificate of the server certificate, set [Verify SrvrCert] of [IEEE 802.1x]
for Ethernet 2 to [Disabled] on the display.
016-431 An internal error occurred.
Execute the operation again. If the error still is not resolved, contact our Customer Support Center.
016-432 An error occurred in the SSL client certificate of Ethernet 2.
Take one of the following measures:
• Store an SSL client certificate in the machine to set the SSL client certificate.
• If an SSL client certificate cannot be set on the machine, select an option other than [EAP-TLS] in
[Authenticate by].
016-450 The SMB host name already exists.
Change the host name.
016-453 Updating of the IPv6 address and host name for the DNS server failed.
Check whether the IP address of the DNS server is set correctly.
016-454 Unable to retrieve the IP address from DNS.
Confirm the DNS configuration and IP address retrieve setting.
016-455 Connection to the SNTP server timed out.
Confirm the network cable connection and the IP address of the SNTP server are correct.
016-456 Received a message from the SNTP server stating that the server is not synchronized with the standard
time source.
Confirm the SNTP server settings.
016-461 When [Assurance Level] under the [Transfer Image Log] is set to [High], you may not be able to create a
new job because of a restriction resulting from the congestion of un-forwarded image logs.
Confirm the status of the server managing the image logs and the network status, and eliminate the
source obstructing image log forwarding to the image log server. Take one of the following measures:
• Confirm the forwarding settings, and then forward all un-forwarded logs.
• Change the [Assurance Level] to [Low]. In this case, the image logs may not be forwarded and may be
deleted successively.
When using the Image Log Kit (Adobe PostScript), and you switch the machine power off and then on,
or when the machine restarts automatically, switch off the machine power, make sure that the display
is blank, and then switch on the machine power.
016-500
016-502
An error occurred.
Switch off the machine power, make sure that the display is blank, and then switch on the machine
power. If the same message is displayed again, contact our Customer Support Center.
016-503 Unable to resolve the SMTP server name when sending e-mail.
Check on CentreWare Internet Services whether the SMTP server settings are correct. Also, confirm
whether the DNS server settings are correct.
016-504 Unable to resolve the POP3 server name when sending e-mail.
Check on CentreWare Internet Services whether the POP3 server settings are correct. Also, confirm
whether the DNS server settings are correct.
Error Code Cause/Remedy
To Next Page
Loading...
Need help?
General
