Grandstream Networks UCM6100 Series

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UCM6100 Series User Manual
Version 1.0.18.13
CTI SERVER .......................................................................................... 339
ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS) ............ 340
CRM INTEGRATION .............................................................................. 341
SugarCRM ........................................................................................................................................ 341
vTigerCRM ........................................................................................................................................ 342
ZohoCRM ......................................................................................................................................... 344
Salesforce CRM ............................................................................................................................... 345
PMS INTEGRATION ............................................................................... 348
HMobile PMS Connector .................................................................................................................. 348
HSC PMS ......................................................................................................................................... 349
Mitel PMS ......................................................................................................................................... 350
Connecting to PMS ........................................................................................................................... 351
PMS Features ................................................................................................................................... 351
Room Status ............................................................................................................................. 351
Wake Up Service ...................................................................................................................... 353
Mini Bar ..................................................................................................................................... 354
WAKEUP SERVICE ............................................................................... 357
WakeUp Service using Admin Login ................................................................................................ 357
WakeUp Service from User Portal .................................................................................................... 359
WakeUp Service using Feature Code .............................................................................................. 359
ANNOUNCEMENTS CENTER ............................................................... 360
Announcements Center Settings ...................................................................................................... 361
Group Settings .................................................................................................................................. 361
STATUS AND REPORTING ................................................................... 364
PBX Status ....................................................................................................................................... 364
Trunks ....................................................................................................................................... 365
Extensions................................................................................................................................. 366
Interfaces Status ....................................................................................................................... 367
System Status .................................................................................................................................. 368
General ..................................................................................................................................... 368
Network ..................................................................................................................................... 368
Storage Usage .......................................................................................................................... 369
Resource Usage ....................................................................................................................... 370
System Events .................................................................................................................................. 371