PRESENCE
UCM does support SIP presence feature which allows users to advertise their current availability status and
willingness to receive calls, this way other users can use their phones in order to monitor the presence status of
each user and decide whether to call them or not based on their advertised availability.
This feature is different than BLF which is mainly used to monitor the dialog status for each extension (Ringing,
Idle or Busy). Instead the SIP presence module gives more options for users to choose which state they want to
put themselves in.
In order to configure the presence status of an extension from the web GUI, users can access the menu of
configuration using one of the two following methods:
• From admin account, go under the menu Extension/Trunk→Extensions and choose the desired extension
to edit then navigate to the “Features” tab.
OR
• From the User Portal, go under the menu Basic Information→Extensions and navigate to the Features tab
to have the following options.
Figure 178: SIP Presence Configuration
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