Grandstream Networks UCM6100 Series

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UCM6100 Series User Manual
Version 1.0.18.13
Invite Other Parties to Join Conference .................................................................................... 219
During The Conference ............................................................................................................. 220
Conference Schedule Configuration ......................................................................................... 221
Google Service Settings Support .............................................................................................. 225
Record Conference ................................................................................................................... 227
IVR ......................................................................................................... 229
Configure IVR ................................................................................................................................... 229
Black/White List in IVR ..................................................................................................................... 232
Create Custom Prompt ..................................................................................................................... 234
LANGUAGE SETTINGS FOR VOICE PROMPT .................................... 235
Download and Install Voice Prompt Package................................................................................... 235
Customize Specific Prompt .............................................................................................................. 237
VOICEMAIL ............................................................................................ 238
Configure Voicemail .......................................................................................................................... 238
Access Voicemail .............................................................................................................................. 240
Leaving Voicemail ............................................................................................................................. 241
Extension Voicemail Count ............................................................................................................... 242
Voicemail Email Settings .................................................................................................................. 242
Configure Voicemail Group............................................................................................................... 243
RING GROUP ......................................................................................... 245
Configure Ring Group ....................................................................................................................... 245
Remote Extension in Ring Group ..................................................................................................... 248
PAGING AND INTERCOM GROUP ....................................................... 251
Configure Paging/Intercom Group .................................................................................................... 251
Configure a Scheduled Paging / Intercom ........................................................................................ 253
CALL QUEUE ........................................................................................ 255
Configure Call Queue ....................................................................................................................... 255
Call Center Settings and enhancements .......................................................................................... 260
Queue Statistics ............................................................................................................................... 261
Switchboard ...................................................................................................................................... 263
PICKUP GROUPS .................................................................................. 266
Configure Pickup Groups ................................................................................................................. 266
Configure Pickup Feature Code ....................................................................................................... 266
MUSIC ON HOLD ................................................................................... 268