Herma 400 - Other common malfunctions and their remedies

11
Troubleshooting
Operating instructions HERMA 400
146/154 3.28 US (130519)
11.5 Other malfunctions
On the following pages you will find a table with possible malfunctions that you can correct by yourself.
In case of malfunctions or defects that you cannot correct please contact our Technical Service (see
section 11.7).
Malfunction Cause Remedy
Labeler does not start up
a) No supply voltage. a) Connect labeler up to
mains.
b) Labeler not switched on. b) Switch on main switch at
control box and push-but
-
ton at labeler housing.
c) Plug connections loose. c) Check plug connections
and make sure coupling
rings are screwed on
tightly.
d) Drive defective. d) Replace drive. (section
11.6)
Labeler does not dispense
label
a) Label web inserted incor-
rectly.
a) Insert label web according
to description for the rele
-
vant component 
(sections 6.5 and 4.1 ).
b) Pressure roller disengaged. b) Engage pressure roller
(section
4.1.9, „Inserting
the backing paper“)
c) Toothed belt defective.. c) Replace toothed belt.
Label web passes through
continuously
a) Label sensing/scanning
misadjusted.
a) Readjust switch point 
(section 4.1.5 / 4.1.6).
b) Label sensing/scanning
unit defective.
b) Replace label sensing/
scanning unit.
c) Label sensing/scanning
unit dirty.
c) Clean label sensing/scan-
ning unit (chapter 10).
d) Too little space between
labels.
d) Choose lower label web
speed.