HP MSR Router Series User Manual

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56 bytes from 202.38.163.251: icmp_seq=3 ttl=255 time=0.841 ms
56 bytes from 202.38.163.251: icmp_seq=4 ttl=255 time=1.012 ms
--- Ping statistics for 202.38.163.251 ---
5 packets transmitted, 5 packets received, 0.0% packet loss
round-trip min/avg/max/std-dev = 0.841/17.656/76.007/29.326 ms
Troubleshooting Frame Relay
The physical layer is down
Symptom
The physical layer is down.
Solution
To resolve this problem:
1. Verify that the physical line is working correctly.
2. Verify that the peer device is working correctly.
3. If the problem persists, contact HP Support.
The physical layer is already up, but the link layer protocol is
down
Symptom
The physical layer is already up, but the link layer protocol is down.
Solution
To resolve this problem:
1. Verify that Frame Relay is enabled on the peer devices.
2. Verify that one end is in DTE mode and the other end is in DCE mode if the two devices are directly
connected.
3. Verify that both ends are using the same LMI protocol.
4. Execute the debugging lmi command to identify whether one status message is received for each
status enquiry message. If not, examine the physical layer.
5. If the problem persists, contact HP Support.
The link layer protocol is up, but the peer cannot be pinged
Symptom
The link layer protocol is up, but the peer cannot be pinged.
Solution
To resolve this problem:

HP MSR Router Series Specifications

General

Brand	HP
Model	MSR Router Series
Category	Network Router
Language	English