Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 164
Link speed and duplex settings .................................................................................................................... 165
Printer security features ..................................................................................................................................................... 166
Introduction ...................................................................................................................................................... 166
Security statements ....................................................................................................................................... 166
Assign an administrator password ............................................................................................................... 166
IP Security ......................................................................................................................................................... 167
Lock the formatter .......................................................................................................................................... 167
Encryption support: HP High Performance Secure Hard Disks ................................................................ 167
Energy-conservation settings ........................................................................................................................................... 168
Introduction ...................................................................................................................................................... 168
Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 168
Set the sleep schedule ................................................................................................................................... 168
HP Web Jetadmin ................................................................................................................................................................. 170
Software and rmware updates ........................................................................................................................................ 171
9 Solve problems ..................................................................................................................................................................................... 173
Customer support ................................................................................................................................................................ 174
Control panel help system ................................................................................................................................................. 175
Restore factory settings ..................................................................................................................................................... 176
Introduction ...................................................................................................................................................... 176
Method one: Restore factory settings from the printer control panel ................................................... 176
Method two: Restore factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 176
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 177
Change the “Very Low” settings ................................................................................................................... 177
For printers with fax capability ................................................................................................. 177
Order supplies .................................................................................................................................................. 178
Printer does not pick up paper or misfeeds .................................................................................................................... 179
Introduction ...................................................................................................................................................... 179
The printer does not pick up paper .............................................................................................................. 179
The printer picks up multiple sheets of paper ............................................................................................ 181
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 185
Clear paper jams .................................................................................................................................................................. 186
Introduction ...................................................................................................................................................... 186
Paper jam locations ........................................................................................................................................ 187
Auto-navigation for clearing paper jams ..................................................................................................... 188
Experiencing frequent or recurring paper jams? ....................................................................................... 188
Clear paper jams in the document feeder ................................................................................................... 189
Clear paper jams in Tray 1 ............................................................................................................................. 191
Clear paper jams in Tray 2 ............................................................................................................................. 194
viii ENWW