General Symptom List
178
CLEAR JAM message will not clear
and paper does not move
(continued)
9. Clear NVRAM (page 237).
10. Download and install the latest code from IBM First (page 231).
11. Power on the printer in download mode and load flash memory (page 238).
a. If you encounter loading problems, go to the appropriate error code for resolution.
b. If you encounter the failure or message that brought you to this procedure, replace the controller
board (page 319). After replacing the controller board, DO NOT make the printer READY, but
proceed immediately to the next step.
12. Download and install the latest code from IBM First (page 231).
13. Power on the printer in download mode and load flash memory (page 238).
14. If you encounter the failure after replacing the controller board, reinstall the original controller board
and contact your DDS and Second Level Support.
Table 5. General Symptom List
Symptom Corrective Action
To Next Page
Loading...
Need help?
General
