IBM V7000 User Manual

Chapter 13. Maintenance and troubleshooting 621
After the support file has been collected, the IBM Flex System Manager securely transmits
any serviceable hardware problems and associated support files to IBM Support. Then,
IBM Support analyzes this data and contacts the customer for problem resolution.
Follow this procedure to configure Call Home if the FSM is included:
1. You can set up and enable the Electronic Service Agent from the Additional Setup tab of
the IBM Flex System Manager home page, Getting started with the Electronic Service
Agent welcome panel, as shown in Figure 13-46.
Figure 13-46 Getting Started with Electronic Service Agent welcome panel
2. Click Next. Provide information about the person that IBM Support can contact about a
problem reported by Electronic Service Agent. See Figure 13-47.
Figure 13-47 Company contact information

IBM V7000 Specifications

General

Model	IBM Storwize V7000
Storage Type	Hybrid Flash Array
Maximum Capacity	1.2PB
RAID Levels	0, 1, 5, 6, 10
Connectivity	8 Gbps Fibre Channel, 16 Gbps Fibre Channel, 1 Gbps iSCSI, 10 Gbps iSCSI
Management	Command-line interface (CLI), Graphical user interface (GUI)
Form Factor	2U
Drive Bays	12
Maximum Raw Capacity	1.2PB
Operating System Support	AIX, HP-UX, Linux, VMware, Windows
Data Reduction Features	Real-time Compression, Deduplication
Drive Types	SSD, HDD
Scalability	Scale-up (drive enclosures) and scale-out (clustering) capabilities