The line appearance and the handset status area turn green. The Contextual Call Display opens as the
call is established, turns green and provides call information and options.
Note
If the handset used to answer the incoming call is already active, then the active call is released when
the incoming call is connected. This is the default behavior. Optionally, it can be configured for the
incoming call to go to an available handset or put on hold.
8.7.2 Answer an intercom call
Intercom calls are connected automatically in hands-free mode (HFM) on the non-default handset side
under certain conditions described below. Otherwise, intercom calls are answered manually on the
handset.
An incoming intercom call is connected automatically in hands-free mode when there is no active
intercom call, there is an available talk path, and the hands-free speaker is on and available (auto-answer
intercom is enabled). Otherwise, an incoming intercom call pends. Up to five intercom calls pend. When
an active intercom call is released, the oldest pending intercom call is auto-answered, provided the
hands-free speaker is available.
Note
Group intercom calls do not pend.
An incoming intercom call is accompanied by a splash tone when a splash tone is configured in your
user profile and the ring volume is greater than zero. If the intercom call is not auto-answered, the
intercom call behaves like a line call.
To answer an intercom call manually on the handset:
1. Verify that auto-answer intercom is disabled. See the Settings chapter for information on how to
configure this attribute.
2. Tap the button for the incoming call in Favorites, in Activity Monitor, or in the Call Notification
popup.
3. Use the appropriate handset to speak.
8.7.3 Answer a call with voice activity monitor enabled
Follow this procedure to answer a speaker call on a private line that has the voice activity monitor
feature enabled.
Prerequisites:
•
The administrator has enabled and configured the voice activity monitor properties for the private line
to be monitored, assigned the private line to a button on your button sheet, and assigned the Voice
Monitoring function button on your button sheet through the UMS.
•
You have activated the feature by tapping the Voice Monitoring function button on your button sheet,
and the function button is lit. Upon locking the device or logging off, the function button is
deactivated and is off by default at the next login or unlocking.
Note
The Voice Monitoring function button is configurable in the UMS only. Configuring this button on the
communication device, such as copying, moving or swapping this button, is not supported.
8.7: Call answering 101
IPC Proprietary Unigy 4.3
IQ/MAX TOUCH Turret User Guide
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