Preface
About this Guide
This guide provides information about using IQ/MAX TOUCH turrets to manage voice
communications. The guide describes IQ/MAX TOUCH features, applications, and call management
tasks.
Copyrights
•
IPC, the IPC logo, Alliance MX, IQ/MAX, IQ/MAX TOUCH, MAXaccess, Nexus Suite, Unigy,
Blue Wave, and the Unigy and Blue Wave logos are trademarks of IPC Systems, Inc.
•
Microsoft, Windows, Excel, Outlook, Lync, Microsoft OCS, Microsoft Office Communications
Server, Active Directory, and Internet Explorer are trademarks of Microsoft Corporation.
•
Oracle, Java, and MySQL are trademarks of Oracle.
•
Red Hat, Enterprise Linux, Ansible, and Ansible Tower are registered trademarks of Red Hat, Inc.
•
Dell and PowerEdge are trademarks of Dell, Inc.
•
Intel and Xeon are trademarks of Intel Corporation in the U.S.
•
NICE and the NICE logo are trademarks of NICE Systems Ltd. and/or its subsidiaries.
•
Verint is a registered trademark of Verint Systems Inc.
•
Radisys is a trademark of Radisys Corporation.
•
NetGuardian 832A is a trademark of DPS Telecom.
•
ConferenceManager is a trademark of Sonexis Technology Inc.
•
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates.
•
Splunk is a registered trademark of Splunk, Inc.
•
All other brand and product names used in this document are trademarks or registered trademarks of
their respective owners.
Document Conventions
This topic describes the typographic conventions used in this manual:
•
To indicate a user interface item to select or click:
Click Help. The Help dialog box opens.
Style Note: This is a san-serif bold font.
•
To indicate a sequence of UI clicks:
Click File ➤ New ➤ Command.
Style Note: This is a san-serif bold font.
•
To indicate window, screen, or panel names:
The Help dialog box opens.
Style Note: This is an italicized font.
11
IPC Proprietary Unigy 4.3
IQ/MAX TOUCH Turret User Guide
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